The right plan for every portfolio

Yes. All three self-serve plans — Starter, Professional, and Business — require a card on file to start your 30-day free trial. Your card is securely vaulted by Stripe and $0.00 is charged on day one. Your subscription auto-bills on day 31 unless you cancel before then.

When your 30-day trial ends, your subscription automatically begins and your card on file is charged. We send reminders before your trial expires so nothing catches you off-guard. You can cancel anytime during the trial to avoid charges.

Yes. You can upgrade or downgrade your plan at any time from Account Settings → Billing & Plan. Upgrades take effect immediately. Downgrades take effect at the start of your next billing cycle. If you downgrade and your current usage exceeds the new plan’s limits (for example, you have 12 active projects and are downgrading to Starter), you will be prompted to archive projects before the downgrade takes effect.

Annual plans are billed as a single upfront payment for 12 months at the discounted rate. You save 20% compared to paying month-to-month. Annual subscriptions are non-refundable but you can cancel auto-renewal at any time before your renewal date.

Each person with a login to your OwnerLogix account counts as one seat. Invited users who have not yet accepted their invitation do not count against your seat limit. Viewers count as seats. If you need to add more seats than your plan includes, you can upgrade your plan or contact us to discuss add-on seat options.

No. Procore integration is included in the Professional, Business, and Enterprise plans at no additional charge. You will need an active Procore account with appropriate API access permissions to connect the integration.

Yes. OwnerLogix works well for municipalities, public agencies, and university systems. Enterprise plan accounts can receive procurement-compliant invoicing and access security and compliance documentation. Contact our sales team to discuss your specific requirements.

All plans include access to the Help Center, live chat support during business hours, and email support at info@ownerlogix.com. Professional plans receive priority email support with faster response times. Business plans add phone support and two onboarding sessions. Enterprise plans receive a dedicated account manager and a custom onboarding program.

OwnerLogix is built on Supabase infrastructure with encrypted data at rest and in transit. All accounts benefit from role-based access control and two-factor authentication. Enterprise accounts receive additional security documentation, audit logging, and can request a formal security review. For specific compliance requirements, contact info@ownerlogix.com.

Your data is retained for 90 days after cancellation. During that window, you can export your project data, reports, and documents. After 90 days, data is permanently deleted. To initiate cancellation or request a data export, contact info@ownerlogix.com.